General Terms and Conditions of Valicit, a product of Digikraft.io, Inc. d/b/a Valicit

Welcome to Valicit.com!

The following terms of service (these "Terms of Service"), govern your access to and use of the Valicit.com website and any related mobile application or other products and services.

Please read the Terms of Service carefully before you use the Site. By using the Site, opening an account or by clicking to accept or agree to the Terms of Service when prompted, you accept and agree, on behalf of yourself or on behalf of your employer or any other entity (if applicable), to be bound and abide by these Terms of Service.

If you do wish to comply with these Terms of Service, inclusive of the Privacy Policy, do not access or use the Site. Please refer to the relevant articles in this section for more information about the policies governing usage and activities on the Site.

This Site is offered and available to users who are at least 18 years of age and of legal age to form a binding contract. If you are under 18 and at least 13 years of age, you are only permitted to use the Site through an account owned by a parent or legal guardian with their appropriate permission. If you are under 13 you are not permitted to use the Site or the VALICIT services. By using the Site, you represent and warrant that you meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Site

Our Customer Support team is available 24/7 if you have any questions regarding the Site or Terms of Service. Contacting our Customer Support team can be performed by submitting a request here. The original language of these Terms of Service, as well as all other texts throughout the Site, is English. In case of conflicts between the original English version and any translation, the English version shall prevail.

Accounts

VALICIT reserves the right to put any account on hold or permanently disable accounts due to breach of these Terms of Service or due to any illegal or inappropriate use of the Site or services.

Violation of these Terms of Service may get your account disabled permanently.

Users with disabled accounts will not be able to sell or buy on VALICIT.

Users who have violated our Terms of Service and had their account disabled may contact our Customer Support team for more information surrounding the violation and status of the account.

Users have the option to enable account Security features to protect their account from any unauthorized usage.

Users must be able to verify their account ownership through Customer Support by providing materials that prove ownership of that account.

Disputes should be handled by contacting VALICIT Customer Support.

Digikraft.io may make changes to its Terms of Service from time to time. When these changes are made, Digikraft.io will make a new copy of the terms of service available on this page.

You understand and agree that if you use VALICIT after the date on which the Terms of Service have changed, VALICIT will treat your use as acceptance of the updated Terms of Service.

1. Definitions

In these general terms and conditions, the following definitions are used:

1. General Terms and Conditions: these general terms and conditions of Valicit.
2. VALICIT: a product of Digikraft.io, Inc., having its principal place of business in New York.
3. Client: the contractual party which acts in the exercise of a profession or business in the capacity of user of the services or goods provided by or on behalf of VALICIT and which is responsible for the organization and/or production of the Event.
4. Application: the (online) system developed by VALICIT for the purchase, intermediation, handling, processing and settlement of tickets (including possible updates and the smartphone application for this system).
5. Agreement: the relevant Agreement between the Client and User for providing services for payment in connection with an Event, where VALICIT acts as an intermediary.
6. Location: the place where the Event is held.
7. Event: the public or closed happening where – by way of example, but not exclusively – a performance of an artistic and/or sporting nature is presented, including – but not limited to – a musical, theatre or music performance, a concert, show or a sports event.
8. Ticket: the proof of a right of access to an event organized by or on behalf of the Client which the Client sells to the User via the Application.
9. User: the natural or legal person who purchases a ticket from the Client or another User by making use of the Application for an event organized by or on behalf of the Client.

2. Applicability of the Terms and Conditions

2.1 These General Terms and Conditions apply to every offer, every agreement and all services between VALICIT, Users and the Client, insofar as the parties do not explicitly deviate from these General Terms and Conditions in writing.

2.2 VALICIT expressly rejects the applicability of other terms and conditions of the User and/or the Client.

2.3 The general terms and conditions of the Client also apply to the Agreement, as well as the general terms and conditions of the holders of the Locations. In the event of inconsistency between the provisions of these General Terms and Conditions and the above-mentioned conditions, the provisions of these General Terms and Conditions shall prevail. In the event of inconsistency between the general terms and conditions of the Client and those of the holders of the Locations, the general terms and conditions of the Client shall prevail. A copy of the general terms and conditions of the Client or the holders of Locations is available from the Client or the relevant holder of the Location.

2.4 In the event that one or more of the conditions in these general terms and conditions is or becomes null and void, then the remaining conditions shall remain applicable undiminished.

3. Formation of the Agreement

3.1 VALICIT acts as an intermediary in the conclusion of the Agreement between the User(s) and the Client as regards offers and sales of (reservations for) Tickets. VALICIT is not a party to the Agreement that is concluded by the purchase of a Ticket. The Agreement is concluded after the User has bought one or more Tickets via the VALICIT Application. VALICIT provides the Tickets on behalf of the Client or other User.

3.2 The User must, before they confirm their reservation, always carefully check that the correct Tickets have been reserved. Therefore, the User must always use a correct e-mail address and phone number when making a reservation. In case of doubt about the accuracy of the details that the User has entered with the order, VALICIT may contact the User making use of the details that the User has entered. If VALICIT is unable to reach the User and therefore cannot check the details, VALICIT may cancel the reservation and sell the Tickets to another User. If VALICIT has doubts about the accuracy or validity of the details entered by the User with the order or the means of payment used by the User, then it has the right to cancel the User's reservation and to sell the Tickets to another User. VALICIT will use its best efforts to inform the User in such a situation.

3.3 Every Agreement is concluded subject to the suspensive condition that there are sufficient products or services available.

3.4 The User cannot invoke a right of withdrawal or refund, unless the Client independently authorizes such withdrawal or refund.

4. Application

4.1 VALICIT offers the Client the possibility of making use of the Application for the sale of Tickets to Users for Events to be organized by the Client.

4.2 VALICIT grants the Client access to the use of the Application to the extent that this is necessary for the performance of the obligations included in the Agreement.

4.3 The Application is – also with a view to maximizing the Tickets to be sold – managed, maintained and if need be repaired according to the principles of good workmanship by and for the account of VALICIT.

5. Rates and payment

5.1 VALICIT sells Tickets on behalf of Clients who decide the price and number of available Tickets. Information regarding the price and availability are provided without obligation and subject to all reservations.

5.2 VALICIT will make an offer to the Client regarding the rates that will be applied.

5.3 If the User does not pay the amounts owed on time, the User owes, without any warning or notice of default being necessary, the outstanding amount of statutory interest, if the User fails to comply with the claim following a warning or notice of default.

5.4 If the Application negotiates the transfer of ownership of a Ticket between Users, a Service fee is charged.

6. Delivery times

6.1 Tickets are delivered to the account that is linked to the mobile telephone number that the User has provided. VALICIT will continue to deem the telephone number and e-mail address provided by the User as being correct until the User has notified VALICIT of a new telephone number.

6.2 If any delivery time is exceeded this shall not give the User the right to compensation nor will the User gain the right to cancel the order or the Agreement, unless the delivery time is exceeded to such an extent that the User cannot reasonably be asked to allow the Agreement to stand.

7. Events canceled or moved

7.1 The User is entirely responsible for checking whether an Event has been canceled or rescheduled and the new time or location. VALICIT will use its best efforts to inform the User in good time regarding any rescheduling/cancellation of an Event. VALICIT is not responsible for any expenses incurred due to canceled or moved Events.

7.2 Tickets for rescheduled Events generally remain valid for the replacement Event, however the Client is in this regard ultimately responsible for this and the User cannot claim a replacement Ticket from VALICIT.

7.3 If an Event is canceled or rescheduled, then the User can return the Tickets for this Event in accordance with the scheme as decided by the Client. As regards the relevant conditions we refer you to the general terms and conditions of the organizer of the event. If the Client asks VALICIT to refund the ticket price to the User, then VALICIT shall do so after it has received the money in question from the Client. Service and administration costs will not be refunded.

7.4 If the Client requests VALICIT to refund the ticket price to the Users, VALICIT will do so after it has received the relevant funds from the Client. Service and administration costs are non-refundable. If Tickets have been purchased from another User, the buyer will receive a refund of at least the purchase price capped at the original purchase price of the Event, without Service and administration costs.

8. Tickets

8.1 The Tickets distributed by VALICIT remain the property of the Client. It is expressly prohibited for the User to offer a Ticket in a different manner other than via the Application to third parties. If a Ticket is offered via other channels, then VALICIT reserves the right to render the Ticket invalid and to claim an immediately due and payable penalty of $5,000.00 USD, or the equivalent thereof, per case from the User.

8.2 VALICIT reserves the right at all times to refuse orders from Users.

9. Intellectual Property Rights

9.1 All intellectual property rights relating to the name, the Application and the image mark of VALICIT remain with VALICIT, a product of Digikraft.io.

9.2 The User shall refrain from actions that could harm rights or other interests in this regard of VALICIT or of its licensor.

9.3 The Agreement does not constitute the transfer of any intellectual property right from VALICIT to the User or the Client.